When Bad Gripes Happen to Good Stewards

January 02, 2015 / Ellen David Friedman

This article is excerpted from The Steward’s Toolbox, available here.

Excerpted from The Steward’s Toolbox: Skills and Strategies for Winning at Work.

Healthy unions should welcome workplace discontent. Stewards can turn discontent into campaigns that build workplace power.

Sometimes, though, too much unproductive discontent is floating around. Maybe there’s a culture that supports bitching but no action; maybe there are tensions among co-workers that prevent cooperation. [Continue Reading]